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Refund Policy

Within 30 days of receipt, call (203)692-4211 during business hours to set up refund. To be eligible for a return, product must be returned up-open and with original packing slip.

To start a return, you can contact us at info@spicemadness.com. Please note that returns will need to be sent to the following address: Spice Madness, 7 Bombard Court, Terryville, CT 06786

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@spicemadness.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

No refunds on any opened product.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@spicemadness.com.